Privacy Policy

Who We Are

Basecamp Garage LLC ("we," "us," or "our") operates the website basecampgarage.co and provides overland vehicle upfitting products and services out of Phoenix, AZ.

Information We Collect

We collect the following information when you interact with our website:

• Contact form submissions: name, email address, phone number, vehicle information, and message content when you submit an inquiry or quote request.
• Checkout information: name, email address, shipping address, and payment details when you purchase products through our shop. Payment information is processed directly by Stripe and is never stored on our servers.
• Waitlist signups: name and email address when you sign up to be notified about sold-out products.
• Newsletter signups: email address and optional name.

How We Use Your Information

• To respond to your inquiries and quote requests
• To process and fulfill your orders
• To send order confirmation emails
• To notify you when sold-out products become available
• To send newsletters and promotional updates (only if you opt in)
• To improve our website and services

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We share information only with the following service providers that are necessary to operate our business:

• Stripe — payment processing. Stripe receives your payment and shipping details to complete transactions. See Stripe's Privacy Policy.
• Supabase — database hosting for product data, order records, and contact submissions.
• Vercel — website hosting and delivery.

Data Security

We take reasonable measures to protect your personal information. Payment processing is handled entirely by Stripe, which is PCI DSS compliant. We do not store credit card numbers or payment details on our servers. Access to our database is restricted by role-based permissions and all data is transmitted over encrypted HTTPS connections.

Cookies

Our website uses localStorage to maintain your shopping cart between visits. We do not use tracking cookies or third-party advertising cookies. Vercel may collect anonymous analytics data to help us understand site performance.

Data Retention

We retain contact form submissions, order records, and customer information indefinitely for business records and customer service purposes. You may request deletion of your data at any time by contacting us.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us at the email or phone number below.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

Basecamp Garage LLC
Phoenix, AZ
sales@basecampgarage.co
(480) 779-8784