Terms of Service

Acceptance of Terms

By accessing or using the Basecamp Garage website (basecampgarage.co) or purchasing any products or services from Basecamp Garage LLC, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our website or purchase our products.

Products & Services

Basecamp Garage LLC sells aluminum UTE trays, canopies, and overland accessories for midsize and full-size trucks. We also offer custom fabrication, installation, and consultation services. Product availability, pricing, and specifications are subject to change without notice.

Product Disclaimers

All products sold by Basecamp Garage LLC, including but not limited to UTE trays, canopies, and accessories, are provided "as is" for their intended use. Basecamp Garage LLC is not liable for any claims, damages, injuries, losses, or expenses arising from the use, installation, or modification of our products. The buyer assumes all risk associated with the use of products purchased from Basecamp Garage LLC.

It is the buyer's responsibility to ensure that products are properly installed, maintained, and used in accordance with applicable laws and regulations. Basecamp Garage LLC makes no warranties regarding the suitability of its products for any specific application beyond their intended use.

Warranty

Basecamp Garage LLC offers a one (1) year warranty on manufacturer defects only, beginning from the date of delivery. This warranty covers defects in materials and workmanship under normal use.

This warranty does not cover:

• Damage resulting from misuse, abuse, or neglect
• Damage caused by improper installation
• Normal wear and tear
• Damage resulting from modifications, alterations, or unauthorized repairs
• Cosmetic damage including scratches, dents, or fading

To submit a warranty claim, contact us at sales@basecampgarage.co with your order details, a description of the defect, and photos. Warranty claims are reviewed on a case-by-case basis and are subject to approval by Basecamp Garage LLC.

Returns & Refunds

Shop accessories (LED lights and other non-tray/canopy products) are eligible for a refund within 15 days of delivery. Items must be unused, in their original packaging, and in resalable condition. The buyer is responsible for return shipping costs.

UTE trays and canopies are not eligible for returns or refunds due to their custom and large-format nature. All tray and canopy sales are final.

To initiate a return, contact us at sales@basecampgarage.co within the 15-day window with your order details. Refunds will be processed to the original payment method within 5–10 business days of receiving the returned item.

Pricing & Payments

All prices are listed in US dollars (USD). Online payments for shop accessories are processed securely through Stripe. We do not store credit card information on our servers. Prices are subject to change without notice. Tray and canopy pricing is provided via inquiry and may vary based on configuration and options.

Shipping

Shop accessories are shipped to addresses within the United States. Shipping rates are calculated at checkout. Delivery times may vary. Basecamp Garage LLC is not responsible for delays caused by shipping carriers. Risk of loss transfers to the buyer upon delivery to the carrier.

Limitation of Liability

To the fullest extent permitted by law, Basecamp Garage LLC, its owners, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to the use of our products or services, whether based on warranty, contract, tort, or any other legal theory.

In no event shall our total liability exceed the amount paid by you for the product or service giving rise to the claim.

Governing Law

These terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of Maricopa County, Arizona.

Changes to These Terms

We reserve the right to update these terms at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website or products after changes constitutes acceptance of the revised terms.

Contact Us

If you have questions about these terms, contact us at:

Basecamp Garage LLC
Phoenix, AZ
sales@basecampgarage.co
(480) 779-8784